Frequently Asked Questions

CharterJet Pro gives you access to private charter flights, empty legs, and off-market aviation deals that most travelers never see. We source opportunities across broker networks, operator feeds, and private aviation communities—then match your request with vetted professionals who compete to offer you the best price.

Anyone looking to fly private—whether it’s your first time or you fly regularly. Our membership is designed for individual travelers, executives, family offices, and assistants booking on behalf of someone.

Most platforms show you the same inventory every broker has access to. We go further—sourcing deals from private communities, operator networks, and channels that aren’t listed on public marketplaces. You also receive multiple competing quotes with zero platform commissions or hidden markups.

As a member, you submit your trip details (route, dates, passengers) through your dashboard. Your request is then privately distributed to our vetted network of brokers and operators, who send you competitive quotes\u2014often within hours. Get started here.

Most members receive their first quotes within a few hours. Prime members get priority routing, which means their requests are distributed first and responses come even faster.

Yes. CharterJet Pro connects you with vetted aviation professionals. Once you receive quotes, you communicate and book directly with them. We don’t insert ourselves into the transaction or take a commission.

You can cancel or modify any open request from your dashboard at any time before accepting a quote. Once you’ve accepted a quote and booked with an operator, their cancellation policy applies.

We offer two plans:

• Explorer ($900/quarter) \u2014 Up to 4 flight requests per week, up to 5 offer unlocks per week, empty leg feed, and regional alerts.
• Prime ($2,000/quarter) \u2014 Unlimited requests and offers, priority routing, charter offers map, concierge support, and early access to select inventory.

Both plans are 100% commission-free. See full plan details.

Yes, we offer a 3-day free trial for Explorer\u2014no credit card required. This lets you experience the platform, submit requests, and browse offers before committing. Start your trial.

None. Your membership fee is the only cost from CharterJet Pro. The quotes you receive from operators and brokers are their direct prices—we don’t add markups, booking fees, or commissions.

An empty leg occurs when a private jet needs to fly without passengers—typically repositioning after dropping off clients or heading to a pickup. These flights are offered at steep discounts, often 50–75% below standard charter rates.

All members get access to our empty leg feed with regional alerts. You can browse available empty legs on our Empty Leg Flights page, and you\u2019ll receive notifications when deals appear in the regions you fly most.

Empty legs depend on the primary booking. If the original trip changes, the empty leg may be modified or cancelled. However, once confirmed, they operate like any private charter with the same safety and service standards.

Only the details necessary to quote your trip (route, dates, passenger count) are shared with our vetted network. Your email, phone, and personal data are never shared unless you choose to engage directly with a specific operator.

We work exclusively with experienced aviation professionals who have verifiable track records in the charter industry. Our network is curated—not open to random lead sellers or unverified operators.

We take data protection seriously and comply with international standards including GDPR and LGPD. Read our full Privacy & Data page, Privacy Policy, and Terms of Service.